Conversations at ISSA 2021: Live in Vegas!

The GBAC-TIPS team recorded 15 conversations with the best minds in global health at ISSA 2021 in Las Vegas.

15. Jon Adkins – ISSA

Jon Adkins is Senior Vice President at ISSA – The Worldwide Cleaning Industry Association.

We discuss:

  • The mechanics of hosting a large tradeshow during a pandemic.
  • Leaning on the GBAC STAR accreditation program to help them pull it off – The Las Vegas Convention Center and cleaning service contractor, United Service Companies are both GBAC STAR accredited. Resort World and the Las Vegas McCarran International Airport are too.
  • Driving membership growth in ISSA, which already includes 10,500 members in 105 countries.
  • The rapid growth of the GBAC STAR Accreditation program.
  • Supporting ISSA members in driving new commercial opportunities and emphasizing the value of clean through a $5 million multi-channel media investment.

Learn more: ISSA – The Worldwide Cleaning Industry Association

Or on Facebook, Twitter, LinkedIn, Instagram


14. Rachel Olsavicky, Tom Bergin, and Nancy Farrell – Tork

Rachel Olsavicky is Regional Marketing Manager, Commercial & Public Interest at Essity.

Tom Bergin is Healthcare Marketing Director at Essity Professional Hygiene.

Nancy Farrell is Senior Product Manager for the Tork Vision Cleaning Service.

We discuss:

  • Tork Interactive Clean Hospital Training: A free, Interactive training for optimal cleaning results in hospital environments.
  • Virtual Reality (VR) Hand Hygiene Training: A free, immersive training based on My Five Moments of Hand Hygiene from W.H.O.
  • The Tork Vision Cleaning Service, an IoT facility management solution that helps you track people movement and supply levels throughout your facilities.
  • How real-time usage data helps you better plan and service your facility.
  • How historical data will tell you a new story about your facility and processes over time.
  • Working with customers to give data meaning.
  • Why we need to move away from fire-fighting and get proactive about the future of safe and clean facilities.

Learn more: https://www.torkusa.com/


13. Gunner Lyslo – Surfacide

Gunner Lyslo is the founder and CEO at Surfacide.

We discuss:

  • Surfacide Eos™ – a new UVC disinfection modality that is geared primarily outside of the healthcare vertical.
  • A recent University of Iowa study that demonstrated the efficacy of Surfacide’s technology against SARS-CoV-2.
  • Bringing evidence-based solutions for infection prevention from healthcare to other industries.
  • The new obligation for all organizations to provide a safe environment for their patrons and staff.

Learn more at https://www.surfacide.com/


12. Tim Burns – Ecolab

Tim Burns is Vice President – Facility Care Corporate Accounts at Ecolab.

We discuss:

  • Ecolab’s Peroxide Multi-Surface Cleaner and Disinfectant that’s nominated for an ISSA innovation award. It’s a three in one product that can be used as a multi-surface cleaner, a glass cleaner, and a disinfectant.
  • The focus on cost and efficiency for offices operating at low capacities.
  • The current struggles with labor… everywhere.
  • Cleaning in the open because your customers want to see it.

UPDATE: Ecolab Inc.’s Peroxide Multi Surface Cleaner and Disinfectant was nominated for an ISSA Innovation Award and won the Residential Cleaning Choice Award!

Learn more: https://www.ecolab.com/


11. Jim Arbogast – GOJO

Jim Arbogast is Vice President, Hygiene Sciences & Public Health Advancements at GOJO, makers of PURELL™.

We discuss:

  • The importance of providing a great user experience with hand sanitizers and surface cleaners.
  • Delivering on the main promise and eliminating trade-offs.
  • Feel, smell, contact time, dry time, residue, etc. are critical in getting people to use products and use them correctly.
  • The experience becomes even more important with the heightened usage of hand sanitizers and surface cleaners during the pandemic.
  • How to integrate guidance like My Five Moments of Hand Hygiene from W.H.O. into our lives to get the maximum protection with the minimum disruption (i.e., you don’t have to wash your hands 1,000 times per day – you just have to wash them at the right moments).
  • Protecting against human norovirus.

Learn more: https://www.GOJO.com/ Or on, Facebook, Twitter @PURELL, LinkedIn, or PURELL Brand on YouTube.

10. Dave Maurer – CPI

Dave Maurer is President and CEO at Creative Products International (CPI).

We discuss:

  • Four-dimensional cleaning (floors, walls, desks/surfaces, and air)
  • CPI’s partnership with GBAC
  • Respecting the cleaners and keeping them safe
  • Empowering the cleaners with proper training and education
  • Considering the environment, especially as we increase cleaning during the pandemic

Learn more at https://creativeidea.net/


9. Sara Djubek – Aunt Flow

Sara Djubek is Senior Director of Happiness at Aunt Flow. Great title!

We discuss:

  • Menstrual equity and the need for free access to safe and effective menstrual products.
  • Period poverty exists in all workplaces and all environments.
  • Why the materials matter when it comes to menstrual products.
  • Raising awareness and giving back.
  • Going back to understanding that we care about each other and have empathy. How can organizations make whoever is entering their space understand that they feel empathy towards them… that they matter… and that they want to make their lives better?

UPDATE: Aunt Flow’s Model R Recessed, Free-Vend Menstrual Product Dispenser helps facilities leaders meet demand to provide free period products in restrooms. It was nominated for an ISSA Innovation Award and won the Distributor Choice Award!

Learn more at https://www.goauntflow.com/

Or, on Facebook, Twitter, Instagram


8. Peter Leahy – Kimberly-Clark Professional

Peter Leahy is Senior Marketing Manager for Cleaning and Hygiene at Kimberly-Clark Professional.

We discuss:

  • The IoT-enabled Onvation system that enables smart restroom servicing. It helps predict when devices need to be refilled.
  • Smart restroom servicing enables more efficient staffing and use of resources, less waste, and satisfied customers.
  • The colliding variables that have rendered our past experiences and purchasing patterns obsolete. For example, workers are not back in the office full-time and they are using more soap when they are there.
  • Providing a “frictionless” experience to your customers to keep them coming back for more.
  • Partnering with ISSA to provide GBAC scholarships.

Learn more at https://www.kcprofessional.com


7. Avisha NessAiver – ActivePure

Avisha NessAiver is Science Advisor to ActivePure and Chief Science Officer at MedStartr Direct.

We discuss:

  • How ActivePure uses advanced photocatalysis to bring the self-cleaning mechanisms of the outdoors, inside.
  • Filtration vs. environmental decontamination.
  • The practical application of making people safer and making them feel safer.
  • The economic impact of clean air.

Learn more at https://www.activepure.com/ and https://www.medstartr.direct/

6. Doug Stein and Rob Williams – PPE Fraud Coalition

Douglas Stein is CEO at PPE Advantage

Rob Williams is President at R.L. Williams Company

We discuss:

  • Demand for nitrile gloves nearly tripled at the beginning of the pandemic. This opened the door to nefarious activities and fraud that cost U.S. companies billions.
  • Companies lost deposits, got fake gloves, and even used gloves.
  • The PPE Coalition was formed to help organizations that were victims of fraud.
  • The coalition aims to recover as much money as possible and to put systems in place to prevent this type of activity in the future.
  • How ISSA supported the launch of the coalition

The PPE Fraud Coalition is a group of businesses actively seeking industry and government assistance in recovering funds lost to PPE fraud in Asia during the COVID-19 pandemic. We would also like to see more action taken against criminals and bad actors in foreign countries who have exploited the pandemic for financial gain. Thousands of companies across North America have been affected by fraudulent contracts, counterfeit products, empty deliveries, unreturned deposits, etc.

Learn more: https://ppefraudcoalition.com/

Videos: ISSA Media Investigates: Global Fraud and Non-Delivery of PPE and PPE Fraud and its Impact on the Global Cleaning Industry

CNN Investigation: https://youtu.be/ntFvPi7yprI


5. Kathleen Verceglio-Elvir – Dial Professional

Kathleen Verceglio-Elvir is Associate Brand Manager at Dial Professional.

We discuss:

  • The new Dial Clean and Gentle Antibacterial hand soap refills. It’s an antibacterial hand soap that is dye-free, fragrance-free, free from sulfates, parabens, SLS, and SLES.
  • The demand for efficacious, natural hand-soaps.
  • The importance of hand hygiene beyond the pandemic.

UPDATE: Dial Clean and Gentle Antibacterial hand soap was nominated for an ISSA Innovation Award and won the Manufacturer Representative Choice Award.

Learn more: https://www.dialprofessional.com/

Or on LinkedIn, Facebook, or YouTube.


4. Jim Epstein – Intercon

Jim Epstein is President at Intercon.

We discuss:

  • Intercon’s new Blue Planet Disinfectant. As Jim puts it, “it’s everything you want in a disinfectant and nothing you don’t want”.
  • Finding a way to stabilize Hypochlorous Acid for 18 months made a commercially viable, hospital-grade disinfectant that breaks down into simple salt and water after use, leaving no chemical residue.
  • Jim’s observations of the industry and its evolution from his first ISSA show to his 40th this year.
  • The role Jim sees for GBAC in the international cleaning industry.
  • How the pandemic “raised the expectation for all of us in this industry to how can we do a better job, and made the mission bigger than just building businesses, but building something for the benefit of everybody.”

Learn more: https://www.interconchemical.com/


3. John Strom – Georgia-Pacific

John Strom is Vice-President- General Manager, Connected Solutions at Georgia-Pacific.

We discuss:

  • GP’s new KOLO Smart Monitoring System
  • Data-driven cleaning and how it alleviates labor shortages and improves your customers’ experience.
  • CHIPS Value Drivers (Cost, Hygiene, Image, Productivity, Sustainability)
  • How COVID has made hygiene table stakes and driven high-traffic spaces to think more about their patrons’ restroom experience
  • Finding a balanced solution that meets your customers’ needs and expectations
  • Continuing to think holistically about your customers experience beyond the pandemic

Learn more: https://www.gppro.com/gp/solutions/kolo-smart-monitoring-system


2. Patty Olinger – GBAC

Patricia (Patty) Olinger, is the Executive Director of Global Biorisk Advisory Council (GBAC), a division of ISSA.

We discuss:

GBAC
  • The incredible growth of the GBAC STAR Facility Accreditation. There are now over 3,000 GBAC STAR facilities in just 18 months!
  • The types of facilities that are benefiting from GBAC STAR.
  • How GBAC is reaching new customers and the biggest opportunities Patty sees in new verticals.
  • A new initiative called GBAC STAR Registered Technology & Programs that offers manufacturers and other companies the opportunity to have their cleaning, infectious diseases prevention, or similar type of technology or program earn the GBAC STAR Registered Seal that promotes resilience and strengthens trust with their customers.
  • Upcoming efforts in training and education.
  • Making our facilities more resilient for the future.

Learn more: https://gbac.issa.com/

Subscribe to the GBAC STAR Report: https://gbac.issa.com/star-report-subscription/

The STAR Report is a monthly e-newsletter which features unique GBAC-related content for all professionals interested in staying current on infection prevention and control. Each month you’ll receive information on a variety of topics such as GBAC STAR™ accreditation, cleaning and disinfection best practices and protocols, updates on infectious disease preparation and response, and more.

Also check out our Deep Dive interview with Patty: Episode 16 – How to Ensure We Are Ready for the Next Pandemic with Patty Olinger


1. Jason Jones – Fellowes Brands

Jason Jones is the Director of Strategic Channel Development – Air Treatment at Fellowes Brands.

We discuss:

  • Fellowes AeraMax Pro line of commercial air purifiers which recently tested at a 99.9999% capture rate of COVID-19 in a single pass.
  • The importance of clean air in our shared spaces during and beyond the pandemic.
  • Their success in K thru 12 classrooms and the opportunities in other categories like higher education, retail, arenas, elder care facilities, and more.
  • How demonstrating cleanliness with visible devices, messaging, odor control and more can help bring your customers back.
  • Preparing for the future and making sure our spaces are ready for any airborne pathogens.

Learn more at https://aeramaxpro.com/


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Episode 20: Managing the Pandemic and Regrouping: An ISSA Show 2021 Primer

To help you get ready for the show, we’re talking with TIPS board members John LaRochelle and Dr. Rodney E. Rohde. John and Dr. Rohde provide an overview of where the pandemic has led the cleaning industry and they identify key issues that need our attention while we continue to grapple with COVID-19.


Listen wherever you get your podcasts:

or, listen right here:

https://deepdive.tips